FAQs
More FAQs- Will we always have the same cleaner?
- Do all staff receive training and development?
- How do you maintain worksite quality?
We strive to maintain continuity as this helps build a healthy rapport and trust with our janitorial services customers along with added security.
All managers and supervisors receive ongoing and comprehensive training on the management of the sites they are allocated. All cleaning staff receive in-house and on-site training on process, products and equipment needed to carry out their given duties. All Health and Safety issues and company policies are covered in their initial induction with annual refresher training, as needed.
The ServiceMaster Clean Quality Assurance Program is designed to establish a continuous method of evaluating and monitoring janitorial services. The program is tailored to suit various types of complex office buildings, plants, schools, malls and healthcare facilities. ServiceMaster Clean of Saint John can assure you that your premises will benefit from the highest level of quality control available at all times by combining highly trained staff with state-of-the-art software driven technologies that allow stakeholders to communicate concerns in real time.
