FAQs
More FAQs- How do you maintain worksite quality?
- What steps are taken to safeguard our building security?
- Do all staff receive training and development?
The ServiceMaster Clean Quality Assurance Program is designed to establish a continuous method of evaluating and monitoring janitorial services. The program is tailored to suit various types of complex office buildings, plants, schools, malls and healthcare facilities. ServiceMaster Clean of Saint John can assure you that your premises will always benefit from the highest level of quality control available by combining highly trained staff with state-of-the-art software driven technologies that allow stakeholders to communicate concerns in real time.
ServiceMaster Clean of Saint John understands the critical importance of office security and prides itself on complying with our customers’ requirements. ServiceMaster Clean of Saint John enforces a strict policy regarding all keys and security passes issued. Our employees wear a Company Uniform and have ID Badges so they are always clearly identifiable while on the job.
All managers and supervisors receive ongoing and comprehensive training on the management of the sites they are allocated. All cleaning staff receive in-house and on-site training on process, products and equipment needed to carry out their given duties. All Health and Safety issues and company policies are covered in their initial induction with annual refresher training, as needed.
